FAQ

Precautions

1) Be sure you are at least 18 years old when you buy these items.
2) Wipe the knife with a clean and dry cloth when you get the products.
3) Any customs fees that are due at the time of delivery will be the responsibility of the buyer.

Shipping methods

Our store offers free shipping and courier companies are Swiss Post and China Post ePacket, Hongkong Post, US Line, CDEK, we will choose the delivery method according to the actual situation! It takes about 25-60 days.
If you need a fast commercial express, we recommend that you choose TNT, DHL or other courier companies, we can negotiate additional shipping costs.

About the dispute

1 data measurement
(1). Due to the use of different data measurement methods and tools, there will be a small deviation, please prevail in kind!
(2) because the picture can not be fully displayed, if you want to learn more product information, please contact us! Thank you! We will contact you before sending to confirm! If you can not reply in time, we will send the default random! All in order to get in kind!
(3) CAUTION: Since the manufacturer changes without prior notice to the origin or certain accessories on the product package, the Department can not ensure that the customer receives the item and stores exactly the same image as the source of the attachment. Only to ensure genuine! And to ensure that the new, consistent with the mainstream market. If the store is not updated, please understand!
2. On the color of the problem
(1) color is unavoidable, each person's display is not the same, set not the same, the color is not the same! Shooting the light and angle will make the picture produce color difference!
(2) product color differences, as production batches and production at different times!
3. On the weight difference
(1) due to mass production and production time is different from the processing accuracy can not be 100% accurate! The weight of each knife is also different, the error in the 7-12 grams!
4. Quality issues
(1) the goods in the factory for testing, inspection, shipping before we will once again rigorous testing, testing intact, the goods are delivered in line with quality requirements! We do not allow our customers to question the quality of the products according to their own understanding! Quality and price are relative! If you have a higher demand, I am sorry, please carefully buy!
(2) received the goods do not allow private disassembly assembly, replacement parts! For unauthorized demolition of the act, we are not responsible for the quality of the goods after-sales!